If you are a Customer, User or Prospect, please read this Privacy Policy carefully and make sure that you fully understand it. You are not legally required to provide us with any of your personal data, and may do so (or avoid doing so) at your own free will. If you do not wish to provide us with your personal data, or to have it processed by us or any of our services providers, please simply do not visit or interact with our Sites, nor use our Services. You may also choose not to provide us with “optional” personal data (i.e. “not required” fields on forms), but please keep in mind that without it we may not be able to provide you with the full range of our Services or with the best user experience when using our Services. Any capitalized but undefined term in this Privacy Policy shall have the meaning given to it in our Terms of Services (“Terms”).
We use personal data as necessary for the performance of our Services (“Performance of Contract”); to
comply with our legal and contractual obligations (“Legal Obligations”); and to support our
legitimate interests in maintaining and improving our Services, e.g. in understanding how our
Services are used and how our campaigns are performing, and gaining insights which help us dedicate
our resources and efforts more efficiently; in marketing, advertising and selling our Services to
you and others; providing customer services and technical support; and protecting and securing our
Users, Customers, Prospects, ourselves and our Services (“Legitimate Interests”).
If you reside or are using the Services in a territory governed by privacy laws under which
“consent” is the only or most appropriate legal basis for processing personal data as described in
this Privacy Policy (either in general, based on the types of personal data you expect or elect to
process or have processed by us or via the Services, or due to the nature of such processing)
(“Consent”), your acceptance of our Terms of Services and of this Privacy Policy will
be deemed as
your consent to the processing of your personal data for all purposes detailed in this Privacy
Policy, unless applicable law requires a different form of consent. If you wish to revoke such
consent, please contact us at info@LawTrax.com.
Specifically, we use personal data for the following purposes (and in reliance on the legal bases
for processing noted next to them, as appropriate):
With respect to personal data we obtain from Google OAuth API Scopes, used in our integration with certain Google Services (“Integrated Google Services”), our use of such personal data and data aggregated, anonymized, or derived therefrom (“Restricted personal data”), is limited to the following purposes, in adherence with the Limited Use requirements as detailed in Google API Services Data Policy (version of September 3, 2020):
Data Location: We and our authorized Service Providers (defined below) maintain,
store and process
personal data in the United States, and other locations as reasonably necessary for the proper
performance and delivery of our Services, or as may be required by applicable law.
While privacy laws vary between jurisdictions, LawTrax, its affiliates and Service Providers are
each committed to protect personal data in accordance with this Privacy Policy, customary and
reasonable industry standards, and such appropriate lawful mechanisms and contractual terms
requiring adequate data protection, regardless of any lesser legal requirements that may apply in
the jurisdiction to which such data is transferred.
Notwithstanding the foregoing, where LawTrax processes personal data on behalf of a Customer, such
personal data (i.e. Customer Data) may only be processed in the locations as permitted and other
commercial agreements with such Customer (as further described in Section 9 below).
Data Retention: We may retain your personal data for as long as it is reasonably
needed in order to
maintain and expand our relationship and provide you with our Services and offerings; in order to
comply with our legal and contractual obligations; or to protect ourselves from any potential
disputes (i.e. as required by laws applicable to log keeping, records and bookkeeping, and in order
to have proof and evidence concerning our relationship, should any legal issues arise following your
discontinuance of use), all in accordance with our data retention policy and at our reasonable
discretion. To determine the appropriate retention period for personal data, we consider the amount,
nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure
of such data, the purposes for which we process it, and the applicable legal requirements. If you
have any questions about our data retention policy, please contact us by email at info@LawTrax.com.
We may disclose personal data in the following instances:
Service Providers: We engage selected third party companies and individuals as
“Service Providers”, to perform services on our behalf or complementary to our own. These include
providers of Third Party Services (as defined in the Terms of Services), such as: hosting and server
co location services, communications and content delivery networks (CDNs), data and cyber security
services, billing and payment processing services, fraud detection, investigation and prevention
services, web and mobile analytics, email and communication distribution and monitoring services,
session or activity recording services, call recording, analytics and transcription services, event
production and hosting services, remote access services, performance measurement, data optimization
and marketing services, social and advertising networks, content, lead generating and data
enrichment providers, email, voicemails, video conferencing solutions, support and customer relation
management systems, third party customer support providers, and our legal, compliance and financial
advisors and auditors.
Our Service Providers may have access to personal data, depending on each of their specific roles
and purposes in facilitating and enhancing our Services or other activities, and may only use the
data as determined in our agreements with them.
Partnerships: We engage selected business and channel partners, resellers,
distributors and providers of professional services related to our Services, which allow us to
explore and pursue growth opportunities by facilitating a stronger local presence and tailored
experiences for our prospective and existing Customers and Users. In such instances, we may share
relevant contact, business and usage details with the respective Partner, to allow them to engage
with those Customers and Users for such purposes. If you directly engage with any of our Partners,
please note that any aspect of that engagement which is not directly related to the Services and
directed by LawTrax is beyond the scope of LawTrax’s Terms and Privacy Policy, and may therefore be
governed by the Partner’s terms and privacy policy.
Application Providers and Event Sponsors: If so instructed or permitted by you or
your Account Admin, we may share your personal data (such as your User Profile and contact details,
as well as relevant usage data) with the provider(s) of any 3rd party applications or integrations
added to your Account. Similarly, if you register to any event that we host, organize or sponsor,
then with your permission we may share your registration details with others, including the hosts,
organizers, speakers, services providers, and sponsors of that event, so that they may contact you
with relevant information and offers, or to fulfil any promotions related to the event.
Customers and other Users: Your personal data may be shared with the Customer owning the Account to
which you are subscribed as a User (including data and communications concerning your User Profile),
as well as other Users of that Account. Your personal data and activity within the Services may also
be monitored, processed and analysed by the Account Admin. This includes instances where you contact
us for help in resolving an issue specific to a team of which you are a member (and which is managed
by the same Customer).
Also, in cases where your personal data appears in boards within that Account that are set as
“private” or with limited view privileges, the Account Admin(s) may still access it on behalf of the
Customer.
Any content submitted by you to private boards may still be accessed, copied and processed by the
Account Admin(s). Your User Profile and personal data will also be made available to all the
authorized Users who can view the same board(s) as you. Please note that LawTrax is not responsible
for and does not control any further disclosure, use or monitoring by or on behalf of the Customer
(including sharing of boards or use of broadcast features within the Services), that itself acts as
the “Data Controller” of such data (as further described in Section 9 below).
If you register or access the Services using an email address at a domain that is owned by your
employer or organization (our Customer), and another team within such Customer’s organization wishes
to establish an account on the Services, certain information about you including your name, profile
picture, contact info and general use of your Account will become accessible to the Account Admin
and Users.
Services integrations: You or your Account Admin may choose to integrate your
Account on the Services with a third party Services (provided that such integration is supported by
our Services). The provider of this integrated third party Services may receive certain relevant
data about or from your Account on the Services, or share certain relevant data from the account on
the third party provider’s Services with our Services, depending on the nature and purpose of such
integration. Note that we do not receive or store your passwords for any of these third party
Services (but do typically require your API key in order to integrate with them). If you do not wish
your data to be shared with such third party Services(s), please contact
support@LawTrax.com.
Feedback or Recommendations: If you submit a public review or feedback, note that
we may (at our discretion) store and present your review publicly, on our Sites and Services. If you
wish to remove your public review, please contact us at support@LawTrax.com. If you choose to send
others an email or message inviting them to use the Services, we may use the contact information you
provide us to automatically send such invitation email or message on your behalf. Your name and
email address may be included in the invitation email or message.
Community Forum: Our Sites include public blogs or forums, such as LawTrax Community and Startup for
Startup. We also manage and participate in various social channels and communities on other
platforms. Any information you submit on these forums, blogs and communities – including profile
information associated with the User Profile you use to post the information – may be read,
collected, and used by others who access these Sites. Due to the nature of such public forums, your
posts and certain profile information may remain visible to all even after you terminate your User
Profile. To request removal of your information from publicly accessible Sites operated by us,
please contact us as provided in Section 10 below and note the Sites from which you would like your
information to be removed. In some cases, we may not be able to remove your information, in which
case we will let you know if we are unable to and why.
Legal Compliance: In exceptional circumstances, we may disclose or allow government
and law enforcement officials access to your personal data, in response to a subpoena, search
warrant or court order (or similar requirement), or in compliance with applicable laws and
regulations. Such disclosure or access may occur if we believe in good faith that: (a) we are
legally compelled to do so; (b) disclosure is appropriate in connection with efforts to investigate,
prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing;
or (c) such disclosure is required to protect the security or integrity of our products and
Services.
Protecting Rights and Safety: We may share your personal data with others if we
believe in good faith that this will help protect the rights, property or safety of LawTrax, any of
our Users or Customers, or any members of the general public.
LawTrax Subsidiaries: We share personal data internally within our group of
companies, for the purposes described in this Privacy Policy. In addition, should LawTrax or any of
its subsidiaries undergo any change in control, including by means of merger, acquisition or
purchase of substantially all of its assets, your personal data may be shared with the parties
involved in such an event. If we believe that such change in control might materially affect your
personal data then stored with us, we will notify you of this event and the choices you may have via
email or prominent notice on our Services.
For the avoidance of doubt, LawTrax may share your personal data in additional manners, pursuant to
your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered
such data non personal and anonymous.
Our Sites and Services (including some of our Services Providers) utilize “cookies”, anonymous
identifiers, pixels, container tags and other technologies in order for us to provide and monitor
our Services and Sites, to ensure that they perform properly, to analyse our performance and
marketing activities, and to personalize your experience. Such cookies and similar files or tags may
also be temporarily placed on your device. Certain cookies and other technologies serve to recall
personal data, such as an IP address, as indicated by a Prospect or User.. You may also use the
“Cookie settings” feature available in our Services depending on your location and activity on our
Services, as applicable.
Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP
header from a browser or mobile application, however, most browsers allow you to control cookies,
including whether or not to accept them and how to remove them. You may set most browsers to notify
you if you receive a cookie, or to block or remove cookies altogether.
We engage in Services and promotional communications, through email, phone, SMS and
notifications.
Services Communications: We may contact you with important information regarding
our Services. For example, we may send you notifications (through any of the means available to us)
of changes or updates to our Services, billing issues, log in attempts or password reset notices,
etc. Our Customers, and other Users on the same Account, may also send you notifications, messages
and other updates regarding their or your use of the Services. You can control your communications
and notifications settings from your User Profile settings, or otherwise in accordance with the
instructions that may be included in the communications sent to you. However, please note that you
will not be able to opt out of receiving certain Services communications which are integral to your
use (like password resets or billing notices).
Promotional Communications: We may also notify you about new features, additional
offerings, events and special opportunities or any other information we think you will find
valuable, as our Customer, User or Prospect. We may provide such notices through any of the contact
means available to us (e.g. phone, mobile or email), through the Services, or through our marketing
campaigns on any other sites or platforms. If you do not wish to receive such promotional
communications, you may notify LawTrax at any time by sending an email to info@LawTrax.com, changing
your communications preferences in your User Profile settings, or by following the “unsubscribe”,
“stop”, “opt out” or “change email preferences” instructions contained in the promotional
communications you receive.
In order to protect your personal data held with us, we use industry standard physical, procedural and technical security measures, including encryption as appropriate. However, please be aware that regardless of any security measures used, we cannot and do not guarantee the absolute protection and security of any personal data stored with us or with any third parties as described in Section 4 above.
If you wish to exercise your privacy rights under applicable law viz. California Consumer Privacy Act
(CCPA)), such as (each to the extent applicable to you under the laws which apply to you) – the
right to know/request access to (specific pieces of personal data collected; categories of personal
data collected; categories of sources from whom the personal data was collected; purpose of
collecting personal data; categories of third parties with whom we have shared personal data), to
request rectification or erasure of your personal data held with LawTrax, or to restrict or object
to such personal data’s processing (including the right to direct us not to sell your personal data
to third parties now or in the future), or to obtain a copy or port such personal data, or the right
to equal Services and prices (e.g. freedom from discrimination) – please contact us by email at
support@LawTrax.com.
Please note that when you ask us to exercise any of your rights under this Privacy Policy or
applicable law, we may instruct you on how to fulfil your request independently through your User
Profile settings; refer you to your Account Admin; or require additional information and documents,
including certain personal data and credentials in order to process your request in a proper manner
(e.g. in order to authenticate and validate your identity so that we know which data in our systems
relates to you, and where necessary, to better understand the nature and scope of your request).
Such additional information will be then retained by us for legal purposes (e.g. as proof of the
identity of the person submitting the request, and of how each request was handled), in accordance
with Section 3 above.
We may redact from the data which we make available to you, any personal or confidential data
related to others.
Certain data protection laws and regulations, such as the GDPR or the CCPA, typically distinguish
between two main roles for parties processing personal data: the “data controller” (or under the
CCPA, “business”), who determines the purposes and means of processing; and the “data processor” (or
under the CCPA, “Services provider”), who processes such data on behalf of the data controller (or
business). Below we explain how these roles apply to our Services, to the extent that such laws and
regulations apply.
LawTrax is the “data controller” of its Prospects’, Users’ and Customers’ personal
data, as detailed
in Section 1 above. Accordingly, we assume the responsibilities of a data controller (solely to the
extent applicable under law), as set forth in this Privacy Policy.
LawTrax is the “data processor” of personal data contained in Customer Data, as
submitted by our
Customers and their Users to their Account’s boards, items and docs. We process such data on behalf
of our Customer (who is the “data controller” of such data) and in accordance with its reasonable
instructions, subject to our Terms, and other commercial agreements with such Customer.
Our Customers are solely responsible for determining whether and how they wish to use our Services,
and for ensuring that all individuals using the Services on the Customer’s behalf or at their
request, as well as all individuals whose personal data may be included in Customer Data processed
through the Services, have been provided with adequate notice and given informed consent to the
processing of their personal data, where such consent is necessary or advised, and that all legal
requirements applicable to the collection, use or other processing of data through our Services are
fully met by the Customer. Our Customers are also responsible for handling data subject rights
requests under applicable law, by their Users and other individuals whose data they process through
the Services.
If you would like to make any requests or queries regarding personal data we process as a data
processor on our Customer’s behalf, including accessing, correcting or deleting your data, please
contact the Customer’s Account Admin directly.
Updates and Amendments: We may update and amend this Privacy Policy from time to
time by posting an
amended version on our Services. The amended version will be effective as of the date it is
published. When we make material changes to this Privacy Policy, we will give notice as appropriate
under the circumstances, e.g., by displaying a prominent notice within the Services or by sending an
email. Your continued use of the Services after the changes have been implemented will constitute
your acceptance of the changes.
California Requirements: This Privacy Policy describes the categories of personal
information we may
collect and the sources of such information (in Section 1 above), and our retention (Section 3)
and deletion (Section 8) practices. We also included information about how we may process your
information (in Sections 1 through 7), which includes “business purposes” under the California
Consumer Privacy Act (CCPA). We do not sell your personal information for the intentions and
purposes of CCPA. We may disclose personal data to third parties or allow them to collect personal
data from our Services as described in Sections 4 and 5 above, if those third parties are
authorized Services Providers or business partners who have agreed to our contractual limitations as
to their retention, use, and disclosure of such personal data, or if you integrate the Services of
third parties with our Services, or direct us to disclose your personal data to third parties, or as
otherwise described in Section 4 above.
If you have any questions or would like to exercise your rights under the CCPA, you can contact
info@LawTrax.com.
Third Party Websites and Services: Our Services includes links to third party
websites and services,
and integrations with Third Party Services (as defined in the Terms). Such websites, services and
Third Party Services, and any information you process, submit, transmit or otherwise use with or to
such websites, services and Third Party Services, are governed by such third party’s terms and
privacy practices and policies, and not by this Privacy Policy. We encourage you to carefully read
the terms and privacy policies of such websites, services and Third Party Services.
Our Services is not directed to children under the age of 16: We do not knowingly collect personal
data from children and do not wish to do so. If we learn that a person under the age of 16 is using
the Services, we will attempt to prohibit and block such use and will make our best efforts to
promptly delete any personal data stored with us with regard to such child. If you believe that we
might have any such data, please contact us by email at info@LawTrax.com.
